Designing with Diaspora: A Case Study of Work with the Truth and Reconciliation Commission of Liberia
نویسندگان
چکیده
We describe our experiences in designing new media technologies in cooperation with Liberia’s Truth and Reconciliation Commission. This work includes two major projects: a dynamic, interactive Web site for the Commission, and a mobile videosharing kiosk intended for use in-country where connectivity is limited. We place specific focus on our design exercises with members of the Liberian diaspora in Atlanta. Our report includes lessons learned in using diaspora members as surrogates for users in-country. These lessons include the need to recognize diversity even within the diaspora community, the relevance of both city geography and physical environment, the utility of both trusted insiders and institutions, the periodic inconsistency between ‘book’ knowledge, diaspora knowledge, and in-country realities, and the overall value of the perspective of diaspora members.
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